Last updated: 18 August 2026
These Terms of Use (“Terms”) govern your use of the Wialon Platform MCP Connector (the “App”), a Model Context Protocol (MCP) server that lets you interact with your Wialon Platform account from within AI Assistants such as Claude, ChatGPT and others that support the MCP standard. The App is operated by UAB Gurtam, Ozo 12A, Vilnius 08200, Lithuania (“Gurtam”, “we”, “us”). The App works exclusively with Wialon Platform accounts.
In these Terms, “you” and “your” mean the person accepting these Terms and, where that person enables or uses the App on behalf of an organisation (including the account holder), that organisation (that person represents that they are authorised to accept these Terms on its behalf and to bind it); “account holder” means the person or entity that holds the Wialon Platform account and is responsible for the data in it; “AI Assistant” means an MCP-compatible AI assistant (for example, Anthropic’s Claude or OpenAI’s ChatGPT); “AI Assistant Provider” means the provider (and its affiliates) that operates the AI Assistant you use.
By installing, connecting to or using the App, you agree to these Terms. If you do not agree, do not install or use the App.
The App is a read-only interface between MCP-compatible AI Assistants and your existing Wialon Platform account. It allows the AI Assistant to retrieve fleet information — devices, resources, notifications, reports, and related data — and present it back to you inside the AI Assistant’s conversation. The App does not modify data in Wialon Platform and does not send commands to fleet hardware.
2.1. To use the App you must:
2.2. Access to Wialon Platform itself is governed by the agreement between you and Gurtam or between you and your authorised Wialon Platform partner or reseller through which access to the Wialon Platform account was obtained; these Terms cover only the App.
2.3. By enabling the App you confirm that:
The App connects to Wialon Platform on your behalf via OAuth 2.0. By approving the connection you grant the App permission to read data from your and/or the account holder’s Wialon Platform account under the wialon:read scope only. The resulting access token is stored encrypted on Gurtam-controlled infrastructure and is used solely to fulfil your requests inside the AI Assistant. You can revoke this authorisation at any time from the AI Assistant’s settings, which terminates the App’s ability to access your and/or the account holder’s Wialon Platform data.
4.1. Enabling or using the App, and any resulting disclosure of data from the Wialon Platform account to the AI Assistant, is done on your own instruction where you are the account holder, or otherwise on the instruction of the account holder or any other party responsible for the data given by or through you, and in each case at your risk, including where you access the account as a customer or user of a Gurtam partner or reseller. Enabling or using the App constitutes a documented instruction to Gurtam to make the requested data available to the AI Assistant, given through these Terms and the account, the Wialon Platform and/or the App settings. Where a data processing agreement applies to Gurtam’s provision of Wialon Platform to the account holder, this documented instruction is given under, and constitutes a complete and final instruction to Gurtam under, that agreement in respect of the transmission of data from the Wialon Platform account to the AI Assistant through the App; no further instruction is required for that transmission.
4.2. Gurtam’s role is limited to transmitting the requested data to the AI Assistant on that instruction. From the point the data is made available to the AI Assistant, it is processed by the AI Assistant Provider as your (where you are the account holder) or the account holder’s own AI provider, under your (where you are the account holder) or the account holder’s agreement and account with the AI Assistant Provider, and not by the AI Assistant Provider acting as Gurtam’s sub-processor. Gurtam has no responsibility for that data, or for the AI Assistant’s processing, onward transfer, storage or use of it, from that point, whether or not the AI Assistant Provider also acts as Gurtam’s sub-processor for other Wialon Platform features. Gurtam’s access to and transmission of the data up to the point it is made available to the AI Assistant are carried out as part of the Wialon Platform service and remain subject to the data protection terms applicable to Gurtam’s provision of that service under the relevant agreement. You acknowledge that the AI Assistant Provider and its affiliates may process the transmitted data outside the European Economic Area, and that you (or the account holder) are solely responsible for the lawfulness of any such transfer under Chapter V of the General Data Protection Regulation. For the avoidance of doubt, in respect of its role as the AI service accessed through the App, the AI Assistant Provider is not a sub-processor of Gurtam under any data processing agreement that may apply to the Wialon Platform account, and Gurtam is not required to notify the account holder of the AI Assistant Provider as such a sub-processor under that agreement, even where the AI Assistant Provider may also act as a sub-processor of Gurtam for other Wialon Platform features.
4.3. You are responsible for using an AI Assistant plan and account settings that are subject to appropriate data protection terms and that do not use your inputs to train models, where such a plan or setting is required for your use to be lawful and is available to you. The AI Assistant, and any use of the data within it (including any use to train or improve models), are governed solely by the agreement between you (or the account holder) and the AI Assistant Provider and by that AI Assistant account’s settings.
4.4. The App does not expose any tools that create, update, or delete data in Wialon Platform, send commands to tracking devices, or affect billing. All operations are read-only. If a future version introduces write operations, they will be clearly labelled and require additional explicit consent.
4.5. You acknowledge that the App can access all data readable by your Wialon Platform account, which may include personal data of individuals you do not control (for example drivers or clients within shared or parent resources). You are responsible for limiting the data you request and disclose through the App to what you are authorised to disclose.
4.6. You acknowledge and accept that, once data is made available to the AI Assistant: (a) the AI Assistant Provider and its affiliates may retain that data for as long as their own terms and settings permit; (b) that data may be used to train or improve models, subject to the AI Assistant plan and account settings you or the account holder have chosen; (c) that data may be transferred to and processed in countries outside the European Economic Area; (d) Gurtam is unable to compel the AI Assistant Provider to delete, rectify, restrict or return that data, or to respond to data-subject requests in respect of it, on your behalf; and (e) any breach of, or unauthorised access to, that data within the AI Assistant Provider’s environment is outside Gurtam’s control and responsibility.
You agree not to:
You are responsible for all use of the App under the Wialon Platform account (including use by anyone you permit to use it), for all data disclosed through it, and for the consequences of that use. In particular, you are responsible for: (a) having a lawful basis for disclosing the data to the AI Assistant; (b) giving any notices to, and obtaining any consents from, drivers, employees and other individuals that the law requires; (c) any data protection impact assessment that may be required; and (d) checking results against the original data in the Wialon Platform account before relying on them. You must not enable the App for an account, or disclose data through it, unless you are authorised to do so.
Use of the App is also governed by the Gurtam Privacy Policy, which explains what personal data we collect, how we use it, and your rights. The App processes only the data necessary to operate the connection: an encrypted Wialon Platform access token, the Wialon Platform host you connected to, your Wialon Platform user identifier, and short-lived session data. Gurtam may also retain operational logs of tool calls made through the App for security, abuse-prevention, audit and troubleshooting purposes, in accordance with Gurtam’s retention schedules; those logs do not include the content of your AI Assistant conversations. This clause describes only the connection and operational data that the App itself processes; the fleet data you disclose to the AI Assistant through the App is handled as set out in clause 4. Because the AI Assistant Provider and its affiliates may process data outside the European Economic Area, disclosing data to the AI Assistant may involve a transfer to a third country, for which you or the account holder are responsible under the agreement with the AI Assistant Provider.
Privacy questions: privacy@gurtam.com.
8.1. The App is provided on an “as is” and “as available” basis.
8.2. To the maximum extent permitted by law, Gurtam disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that any data returned is complete or up to date.
8.3. Results shown in the AI Assistant are generated automatically, may be inaccurate, incomplete or out of date, and must be verified against the source data in Wialon Platform before being relied on; they must not be used as the sole basis for any significant decision.
9.1. To the maximum extent permitted by law, Gurtam and its affiliates are not liable for (a) any processing of data by or within the AI Assistant or by the AI Assistant Provider, any output of the AI Assistant, or any decision or action taken on the basis of the App or its outputs; or (b) any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or business opportunities, arising out of or in connection with your use of, or inability to use, the App.
9.2. To the maximum extent permitted by law, Gurtam’s and its affiliates’ total aggregate liability to you arising out of or in connection with the App shall not exceed EUR 10. These Terms are in addition to, and do not limit, any further limitation or exclusion of liability available to Gurtam under any other agreement.
9.3. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
You will indemnify Gurtam and its affiliates against any claim, loss, liability, cost or expense (including reasonable legal costs) arising out of (a) your disclosure of data through the App without authorisation or a lawful basis, (b) your breach of clause 5 or clause 6 of these Terms, or (c) any claim by a data subject, controller or supervisory authority relating to data you disclosed through the App, except to the extent caused by Gurtam’s own negligence or wilful misconduct. This clause does not apply to the extent you use the App as a consumer and the indemnity would be unenforceable against you under mandatory consumer law.
We may suspend or terminate your access to the App at any time, with or without notice, if we reasonably believe that you have violated these Terms, or that your use creates a security, legal, or operational risk to the App, to Wialon Platform, or to other users. You may stop using the App at any time by disconnecting it from your AI Assistant’s settings.
The App connects the Wialon Platform account to the AI Assistant. The AI Assistant is a third-party service provided by the AI Assistant Provider under its own terms, and Gurtam is not responsible for its availability, changes, content or processing. Gurtam is likewise not responsible for any other third-party services.
We may update these Terms from time to time. Non-material changes take effect on the date shown as “Last updated” above. For material changes, Gurtam will provide at least 30 days’ prior notice within the App and, where an email address is available, by email, before the change takes effect. Continued use of the App after that period constitutes acceptance of the updated Terms; if you do not accept a material change, you may stop using the App by disconnecting it as described in clause 11.
These Terms are governed by, and must be interpreted in accordance with, the laws of the Republic of Lithuania. Each party submits to the non-exclusive jurisdiction of the Courts of Lithuania in relation to any dispute connected with these Terms, except where mandatory consumer-protection rules of your country of residence apply.
Questions about these Terms or the App:
UAB Gurtam, Ozo 12A, Vilnius 08200, Lithuania
Email: privacy@gurtam.com